Notifications
Feature video
Who is this for?
- All users who want to adjust their alert level.
- Administrators who want to harmonize usage across the company.
Permissions and licenses
- Personal preferences are available to every user.
- Applying to the whole company requires the permission to change company settings.
- The Slack and Teams channels only appear if the matching integration is connected.
- AI report and call review request notifications require the corresponding license.
How to use it
Open the page
Go to Settings > General > Notifications.
Browse the themes
Notifications are split into four foldable blocks:
- Meetings & AI — what directly affects your calls and reports: newly transcribed call with its summary, pre-meeting reminder with a briefing, assistant scheduling changed by a colleague, task reminder, AI reports, scorecards and review requests.
- Account & Security — access to your data: access received to a call, access changed on one of your calls.
- Collaboration — what is coming from your team: feedback, mentions in a comment, call review requests.
- Product & Leexi news — new arrivals and special offers: changelog and promotions.
Choose the channel for each notification
Each row offers one checkbox per channel: Email, Slack and Teams. Tick only the channels that are useful for that notification; the change is saved immediately.
A greyed-out checkbox indicates a channel that is not connected, or a notification your license does not include.
The Select all and Deselect all buttons at the bottom of the page act on every row and every available channel.
Set the task reminder
The task reminder row carries a Configure schedule button: it opens the choice of sending frequency and of the maximum number of tasks reminded.
Apply a setting to the whole company
If you are allowed to change company settings, an extra action column appears to the right of each row, with the Apply on every user button.
This button pushes your setting for that row — channels included — to every user in the company and replaces their individual preferences. A confirmation reminds you of this before it is sent. The same button, at the bottom of the page, applies all your notification settings at once.
Going further
- Too many notifications reduce the value of the important alerts: start with Meetings & AI, then add as needed.
- Preferences are personal: applying a setting to the whole company is the only way to realign what already exists.
- This page does not configure the emails sent to your contacts, such as the GDPR email sent before a meeting: those are the Meeting rules and the E-mail templates.
Frequently asked questions
Things to watch out for
- A channel that is not connected makes the matching notifications ineffective, even when ticked.
- "Deselect all" also switches off security notifications, such as an access change on one of your calls.
- Check your settings after a change of role, license or integration.