FAQ
Feature video
Who is this for?
- New users looking for a quick answer about how Leexi works.
- Administrators supporting their teams during onboarding.
Permissions and licenses
- Reading this page does not require any specific permission.
- The license and role requirements are stated on each of the pages linked below.
How to use it
Understand how the assistant joins your meetings
Meeting detection through the calendar, choosing which meetings to record, manual invitation, how long the assistant waits before leaving, sending the summary and the tasks: see How the Leexi Assistant Works.
Customize the assistant's name and visuals
The assistant is customized for the whole company, not user by user: see Assistant customization.
Choose the notifications you receive
The list of notifications available by email and on Slack is detailed in Notifications.
Warn participants that a meeting is being recorded
The email sent before the meeting is enabled from your notifications — see Recording GDPR Email — and its content is edited from the Email templates.
Control what your users can change
The Security settings let you allow or prevent users from changing their own meeting and notification settings.
Get the assistant working on Zoom
Zoom requires additional permissions from the meeting organizer: see Zoom.
Connect your CRM or your VoIP
The available integrations and how to enable them are listed in Integrations.
Check the security of your data
Authentication, access rules, and call sharing: see Data Security.
Going further
Is there a time limit for recording?
The assistant records up to 4 hours at once. If your meeting lasts longer, simply re-invite the assistant to the meeting. Then use Ask Leexi to provide the context of the two or three resulting calls, re-prompt, and get your summaries.
How does Leexi handle breakout rooms?
On Google Meet and Microsoft Teams, when participants are split into breakout groups, Leexi considers the meeting in the main room to be over: you receive the summary of that first part. To also get a summary of what is said in the breakout groups, re-invite the assistant to the meeting.
Frequently asked questions
Yes. The assistant joins the meeting as a silent participant, which lets anyone refuse to be recorded: the meeting owner can remove it at any time. Open the participant list, then exclude the Leexi assistant; on Microsoft Teams, it works the same way.
If you only want to suspend the recording of a passage without excluding the assistant, see Pause and resume.
Correct any incorrect information directly on the platform, using the 🖊 icon in the transcript, then save your changes. Refresh the page afterwards: Leexi generates new meeting notes taking your corrections into account.
If Leexi has confused two speakers throughout the conversation, swap them using the ⇅ arrow below the video.
Settings > My Company (direct link: https://app.leexi.ai/en/settings/my_company), then click "Delete my account".Things to watch out for
- If a setting is not accessible from your account, it means your company's administrators have restricted its access at company level.
- If you disable the email sent before the meeting, it is up to you to warn participants that the meeting is being recorded.
- Deleting an account is permanent.