Leexi
Customization

Custom Vocabulary

Fix transcription by teaching Leexi your business terms, acronyms, and proper nouns.
Definition: Custom vocabulary lets you tell Leexi which words, phrases, and variants to recognize correctly during transcription.

Feature video

No video is available at this time.

Who is this for?

  • Teams that use a lot of business jargon.
  • Organizations that deal with difficult product names, customer names, or acronyms.

Permissions and licenses

  • Feature available from the AI Meeting plan.
  • Managing vocabulary requires appropriate customization permissions.
  • The effects are mainly visible on the transcript and, indirectly, on the AI outputs that depend on it.

How to use it

Open custom vocabulary

Go to Settings > Leexi Studio > Custom vocabularies.

Add a canonical term

Create the main entry corresponding to the word or phrase to correct (example: "Facebook").

Add variants

Add the keywords or variants that could be confused with your term (example: "face book", "face books"). You can also enable the "case-sensitive" option to enforce exact casing.

Check transcription after a few calls

Check the actual effect on representative meetings before expanding the list further.

Going further

  • This page is especially useful for proper nouns, acronyms, and industry-specific glossaries.
  • Better transcription also means better summaries and better use of your calls afterward.
  • Vocabulary can be reviewed regularly without waiting for a full overhaul.

Frequently asked questions

Things to watch out for

  • A list that's too long and poorly maintained becomes hard to manage.
  • Avoid overly generic terms: if a keyword can be said in another context, every occurrence will be replaced (example: using the first name "Alexis" as a keyword for "Leexi" will cause any participant named Alexis to be transcribed as "Leexi").
  • Check the effects on several real cases before expanding too quickly.
  • Changes are not retroactive by default: they only apply to future transcripts. You can contact support to modify existing recordings.
  • Editing vocabulary is irreversible in transcripts that have already been modified.

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